Our clients' experience is the most important thing for us. Here is what our clients say about us.....
“I am really happy with our decision to chose you as our provider and would highly recommend you to any prospective clients.” (B family)
“The professional approach and the consideration for the client and their partners is second to none. The concern for the welfare and comfort of client is paramount and the people employed to do what is required is exemplary, from the cleaning staff to the companion always professional and courteous.” (W Family)
“Great people, very helpful and proactive.” (W family)
“The initial interview was very personalised and tailored to my Mum and her needs.” (P family)
“On behalf of myself and my entire family, I just want to say thank you. Thank you so much for your professionalism, your respect, your duty of care, and the hearts you both have that are far too big for your bodies. Without your help our mother [G] would not be able to continue her life full of love & happiness, and we would not be able to rest easy knowing she was safe. We owe you more than we can ever repay. Thank you.” (L-F family)
“Outstanding care of my father, punctuality, client comfortable with staff…. Staff are friendly and helpful, Dad’s case manager [E] does an excellent job even when tricky issues arise.” (M Family)
“Management and staff are always very friendly and helpful.” (M family)
“Wow, we marvel at how we would have ever managed without your help, to tend to my mother’s needs as they came up, communicating with my daughter Stephanie steadily as my mother’s needs changed, explaining to us the medical systems and good options for Mum. Both Gwen and Emily became a valued friend to Mum, always showing care and kindness.” (E Family)
“[S] makes me feel comfortable enough to leave the house when she is here, knowing they will be looked after as if they were her own Parents. Our Case Manager, [N] is also very approachable, caring, knowledgeable, friendly and always has the answer to any question that I have asked and also suggestions that I haven’t even thought of or knew about. We have recommended Like Our Own to friends and family and hope they also have a terrific experience as we do.” (D family)